Citrix Administrator

Immediate need for a Citrix Administrator to provide remote support for external customers and provide consultative technical expertise where needed.
Position Description ·        Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products. ·        Controls user access and passwords.  ·        Proposes and implements systems enhancements that will improve the reliability and performance of the system. ·        Monitors usage and performance. Trains personnel on system usage. Coordinate Citrix related implementation activities across various functional groups to help prioritize and schedule appropriate resources. ·        Plans and conducts technical tasks associated with the implementation of Citrix solution sets working with clients and internal resources at the client site or remotely.   ·        Partners with clients in planning, executing technical tasks such as conversions, interfaces, integration, issue resolution, assessment of system environment readiness, installation.  ·        Provides high-level technical expertise and support to the customer technical resources and internal resources related to the implementation of the applications with Citrix. ·        May lead small scale technical projects simultaneously and is the main point of contact for a client.  ·        Evaluates current processes and standards process changes and quality improvement initiatives.
Minimum Technical Requirements ·        Must have minimum of 5 years of experience administering or supporting Citrix XenApp v5.0 and/or lower ·        Experience with Citrix Provisioning ·        Must have experience in implementation of Citrix environment or components. ·        Experience in a role with frequent external customer interaction ·        Experience leading large enterprise projects and requirements ·        Working knowledge of Microsoft server environments, Active Directory, VMWare, and Citrix Netscalers. ·        Experience with Microsoft Visio or other diagramming programs. ·        Must have Citrix Netscaler implementation or strong working knowledge of Netscalers and their functionalities ·        Excellent customer skills (written and verbal communications) are a MUST.
Additional Knowledge & Skills
·        Experience with 3rd party applications and customization to work in a Citrix environment ·        Must have strong technical documentation experience and accomplishments ·        Must be a self-starter, take initiative, and proactive ·        Must be highly flexible and adaptable to changing requirements, priorities, and environments. ·        Must be able to demonstrate strong team working skills yet take lead when needed. ·        Must be able to manage multiple priorities and projects at the same time. ·        Architecture and Design skills a PLUS ·        Healthcare experience a PLUS. ·        Excellent organizational & time management skills. ·        Collaborative, customer-focused and able to create visible value internally and externally.
·        Must participate in support on-call rotation schedule. ·        Travel as needed – estimated no more than 20%. Education
Bachelors degree in Computer Science/ Mathematics or equivalent experience. CCA or CCEA certifications a plus but not required.